The Airlines’ Secret Billion-Dollar Refund Racket Is Set To End
Airlines won’t say how much they make from unused flight credits, but potential automatic refunds could hurt their massive windfall.
Explore all of The Lever’s reporting that holds the powerful accountable.
Airlines won’t say how much they make from unused flight credits, but potential automatic refunds could hurt their massive windfall.
In this bonus episode of Lever Time, journalist Byron Tau explains the history of the modern surveillance state.
Hundreds of millions of dollars are potentially at stake in the fight over airline refunds.
Plus, free tax filing pays off, electric vehicles work double time, and pharmaceutical giants face scrutiny for outrageous pricing.
The intelligence community is using consumer tracking tools to spy on student protesters and everyone else they deem a threat.
Plus, Boeing drops incriminating evidence on an attorney, gambling takes over old-fashioned arcade games, and that time Nixon almost fought climate change.
In this episode of Lever Time, Lever reporter Katya Schwenk unpacks how a small line in a massive bill could quietly kill a consumer protection rule that was years in the making.
Wall Street landlords face a heartland backlash that could set off a revolution.
Politicians are helping airline lobbyists block passengers’ right to drinking water and human-sized airplane seats.
Airline-bankrolled lawmakers just advanced a bill that could undermine Biden’s promise of automatic refunds on canceled or delayed flights.